Afraid you will miss a class? That's OK! You can make up the class on a different night, because we often have similar classes running concurrently or within a few weeks of each other. It is better to make up a class than not attend at all, even if they get a little out of order.
Some guidelines that must be followed:
- You can make up a maximum of two classes
- We ask that you let us know as soon as possible so we can confirm availability.
- You can make up a Good Manners 1 class by substituting a puppy class, although your dog would need to stay at home for that puppy class if older than 6 months.
- Puppies can substitute into a Good Manners 1 class if you feel comfortable they can handle being around older dogs.
- Some dogs may not be eligible to bring to a makeup class, if there are aggression issues that would be too challenging (e.g., your dog reacts towards golden retrievers, and there are two golden retrievers in the class you want to become your makeup class). The trainer makes the ultimate decision on whether it is a good idea to bring your dog to a different class. If she feels it is not, you can still audit the class, but would need to keep your dog at home.
If necessary, please
click here for our cancellation policy.