Tucker Pup's Dog Activity Center

Our Services > Grooming




First Place in Chicagoland - Best Groomer Category

Congratulations to our groomer, Joanna, who was voted the Best Groomer in Chicagoland in the 2010 Chicagoland Tails Readers' Choice Awards!

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Current Grooming Promotion:

  • Your first grooming appointment is 50% off.

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Groomer Profile: Joanna
Joanna has 9 years of experience as a full-time groomer. She is certified by the State of Illinois and graduated from the Chicago Academy of Grooming Arts. She is also certified in canine CPR and pet nutrition.

 
Groomer Profile: Tina
Tina has 5 years of experience as a full-time groomer. She gained a strong reputation at her shop and was promoted to manager, continuing to groom each day plus overseeing the other grooming staff's quality. She then transferred to another large shop, where she was also the manager.



Why Tucker Pup's Grooming Services?


Grooming available 7 days a week. Many shops have limited days, including not providing grooming on Sundays. We provide full grooming services, including haircuts and deshedding, seven days per week.

Drop off when it's time for your appointment. A lot of grooming shops force you to drop off your dog early in the morning, then pick him up at the end of the day. At Tucker Pup's, you can drop off your dog at the time of your appointment, and pick him up when he's ready. Your dog will be much less stressed as a result. Please note that you can drop off earlier than your appointment time if necessary.

Fast turnaround. Unlike many grooming shops, we finish working on a dog before moving on to the next. As a result, your dog will typically be ready within an hour or two, not waiting in a cage all day.

High-quality results. Our groomers are very experienced and produce beautiful dogs - we don't accept anything less than high-quality results. If you're not happy, bring your dog back and we'll make it right.

Friendly, professional groomers. Our groomers are very friendly, easy to work with, professional, and are committed to providing excellent customer service. We don't accept anything less.

Talk directly with the groomer. Many places don't allow you to speak with the groomer. We don't believe in that here, because there is too much chance for miscommunication, and the groomer needs to determine what is realistic based on the condition of your dog's coat. When you check in for your reservation, you will meet with the groomer to review your instructions, create a two-way dialogue, and build a relationship based on trust.

We answer our phones all day, every day. Ever gone to a grooming shop and found them hard to reach? Maybe they don't answer their phones, are closed on certain days of the week, and take a long time to call you back? We don't think that's acceptable, nor should you. We have friendly, professional staff members answering calls every single day of the week (including Sundays), all day long. The vast majority of our calls are answered with a live voice. If you happen to reach our voicemail, it's because we're with another customer, but we are committed to calling you back in a very timely manner.

Computerized records. Most grooming shops use a paper calendar for scheduling, and while some use paper to store notes, many use nothing at all. We have a highly sophisticated computer system to track every detail about your grooming reservations. For example, our groomers store notes about your instructions, the blades they use and other internal comments, and how your dog behaved. These notes, along with lots of other data such as your pricing history with us, are updated with each reservation, stored forever, and are easily accessible within both the lobby and the grooming room. This system is far superior to paper and enables us to deliver a consistent experience to you each time you come here.

E-mail confirmations and reminders. We instantly send out e-mail confirmations when you make a new reservation or change an existing one. We also send out an e-mail reminder when your reservation is right around the corner. This makes it easy for you to remember your reservation, plus minimizes the chance for any miscommunication about your date, start time or services requested.

Large, dedicated grooming room. Some dog businesses have a grooming area that they would rather you didn't see because it may be cramped, not very clean, and in poor condition. We have a dedicated grooming room that is spacious, has lots of natural light, that you can see from the lobby, is kept clean on a daily basis, and that we're proud to show off.

Online requests. Want to make a grooming reservation from our website without calling us? No problem. Click here to make your request and we'll call you back or simply send an e-mail confirmation based on your preference.

Daycare gives you flexibility. Work during the day and can't bring your dog over? Because your dog can play in daycare all day if you have a grooming appointment, you can drop off as early as 7am and pick up as late as 7pm.

Big tubs. Tucker Pup's sports dueling stainless steel tubs that are designed to provide total comfort, safety, and bathing effectiveness for your dog. Each tub has a non-slip ramp, and a raised non-slip floor that keeps your dog's feet out of the soapy water. The tubs are large enough to handle dogs of all sizes.

Shampoo powerwashers. We don't just rub soap onto your dog - we powerwash her with an automatic shampoo dispenser. This goes much farther in removing dead skin, dirt, and hair follicles from her coat. The bottom line is that your dog will be cleaner, feel softer, and have a more massaging experience than at other grooming facilities.

De-shedding treatment. Not all dogs need to be professionally groomed - maybe yours just needs dead hair removed on a regular basis so he doesn't shed all over your expensive couch. Tucker Pup's offers de-shedding, which works wonders for many dogs.

Boarding exit baths. If your dog is staying with us while you are out of town, we can have her looking sparkling clean and shiny when you arrive back home. We can even provide daily brushouts to help ensure your dog's hair doesn't become matted.

Nail grinding option. Many dogs don't like getting their nails clipped, and some have nails that may bleed easily because the vein on the inside may be hard to identify and that has grown out close to the edge. We offer nail grinding for these dogs as an alternative to clipping. It can be much less stressful for them, and reduces the risk of clipping into the vein.

Teeth brushing. Vets recommend brushing your dog's teeth regularly, but this can be challenging to keep up with, and may not be realistic based on your dog's temperament or personality. We offer teeth brushing, with brushes and toothpaste made specifically for dogs. We also can add PetzLife gel to help loosen and remove plaque buildup. You can schedule this service as part of your dog's haircut or bath, or we can just provide the teeth brushing as a standalone service.

Referral bonus. Scenario: your dog gets groomed here, and suddenly you're getting compliments at the dog park and on walks, plus you're even showing off a wallet full of photos at work. Someone says "Your dog's grooming is fantastic - where did you get that done?" Here's where we grease the skids a little: for every new customer you send our way who mentions your name and spends at least $30 with us, we will give you a $30 referral bonus. It easy and automatic, and there's no limit to the number of referral bonuses you can earn. Click here to learn more.

Credit cards accepted. As with all of our services, Tucker Pup's gladly accepts credit cards, or you can pay with cash or check.

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A Happy Customer

Izzie looks amazing!! The groomer did such a great job. This is the best Iz has ever looked! She looks like a puppy!

Thanks again,

- Rebecca Herbst

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Meet Our Staff


Click here to learn more about Erin and the rest of our staff.


Upcoming Training Course Start Dates

Our most popular courses:

Polite Puppy:
Wed, Feb 15, 2012

Good Manners 1:
Wed, Mar 7, 2012

Intro to Agility:
Thu, Feb 16, 2012

Click here for all courses, start dates and times, videos, and course overviews